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Meadow Canvas View

Privacy Policy

Your privacy matters to us at Meadow Canvas View

Effective Date: February 20, 2025 | Last Updated: February 20, 2025

Information We Collect

Personal Information You Provide

When you reach out to us for corporate floral arrangements or gift services, we gather information you choose to share. This includes your name, company name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. We also collect payment details when you place orders, though processing is handled securely by our payment partners.

For our corporate clients, we may collect additional business details such as company registration information, preferred delivery timelines, and budget parameters. This helps us tailor our service to fit your business needs.

Information Collected Automatically

Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and navigation paths on our site. We use this data to improve site performance and understand how clients discover our services.

Important: We do not collect more personal data than necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to our operations.

How We Use Your Information

We mainly use your personal information to fulfill floral orders and deliver exceptional customer support. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requests, and communicating about your service needs.

We also leverage information to enhance our services and the overall website experience. This helps us understand which corporate floral services hold the most value for our clients and how we can better serve the business community in United Kingdom.

Order Processing: Handling your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to improve offerings
Business Development: Developing tailored corporate programs and subscription services

Information Sharing and Disclosure

Meadow Canvas View respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share essential information with trusted service partners who assist in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obliged to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We prioritize protecting your personal data and deploy suitable technical and organizational safeguards to shield it. This covers secure data storage, encrypted communications, and restricted access to personal information within our organization.

Secure Storage

Personal data is stored in secure systems with access controls and ongoing security monitoring.

Encryption

We encrypt sensitive data transmissions to safeguard information during communications between your browser and our systems.

Limited Access

Only authorized staff who require the information to deliver services can access customer data.

Although we employ strong security measures, no internet transmission method is entirely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be able to access, correct, delete, or limit how your data is used.

Access: Obtain a copy of the personal data we hold about you
Correction: Update or rectify inaccurate personal data
Deletion: Request removal of personal data (subject to lawful retention requirements)
Restriction: Limit how we process your personal data under certain circumstances
Portability: Request transfer of your data in a structured, widely used format

To exercise these rights, contact us using the details at the end of this policy. We will reply within a reasonable period as required by applicable law.

Data Retention

We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention durations vary by the type of data and its purpose of collection.

Typical Retention Periods:

  • Customer contact and order details: 3 years after the last service interaction
  • Payment transaction records: 7 years for tax and accounting purposes
  • Website analytics data: 26 months for service improvement analysis
  • Marketing communication preferences: Until you unsubscribe or 2 years of inactivity

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie preferences in your browser settings. Note that turning off some cookies might impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party sites or services. This privacy policy covers only Meadow Canvas View and its site. We are not liable for the privacy practices of external sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect updates in our practices, services, or applicable laws. If major amendments occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.

Contact Us About Privacy

Meadow Canvas View Privacy Team
221B Baker Street, London
London, United Kingdom NW1 6XE

Email address: [email protected]
Phone number: +44 20 7946 0958

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to reply to all privacy requests within seven business days.